At silversonajewelleryart, we value our customers and aim to provide the best shopping experience. Each piece of jewelry is crafted with care, and we want you to feel confident with your purchase. This Refund & Returns Policy explains how we handle returns and refunds.
If you receive a defective, damaged, or incorrect product from silversonajewelleryart, please notify us within 48 hours of delivery. To process a return or replacement, customers must provide proof of purchase along with clear details of the issue. Claims made after this period may not be accepted.
Returns are only applicable on eligible products and must be unused, unworn, and in their original packaging. For hygiene and safety reasons, certain jewelry items such as earrings may not be returnable unless faulty. All returns will be inspected before approval.
Refunds, once approved, will be issued to the original payment method or adjusted against a future purchase. The processing time for refunds may vary depending on your bank or payment provider. Please note that shipping charges are non-refundable unless the return is due to our error.
Silversonajewelleryart reserves the right to update or modify this Refund & Returns Policy at any time. For assistance regarding returns or refunds, please contact us at 786govindpanchal@gmail.com and our team will be happy to help you.
